| Total customer satisfaction is GEM’s main aim.
The company’s policy is summed up below:
On-going product improvement via:
- Total control of the production process
- Total safety with regard to production, personnel, sales and customer
service
- On-going co-operation and dialogue in order to satisfy the needs of
individual customers and the market in general
Optimal warehouse management, in order to reduce dead stock and guarantee
that customers receive the most up-to-date material
Use and respect of the Quality Manual vis à vis all company procedures.
Enhancement of company procedures at all levels via professionally qualified
personnel.
Attention to production times in order to optimise them
Constant maintenance of machinery, leading to on-going renewal of equipment
in accordance with the latest technology available in the sector
Investment aimed at product diversification and an increase in volume
of production
Market research with a view to providing competitive products in terms
of quality and cost-effectiveness.
:: COMPANY
STRUCTURE :: :: OUR POLICY ::
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GEM
We specialise in quality |
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